Refund Policy

oakleyusmalls.com provides customers with a 60-day free return and after-sales service period. Within 60 days after you receive the goods, if you are not satisfied with the received commodities, or the goods have non-artificial quality problems, you can apply for formal return and refund service in accordance with platform rules.

Our platform supports full free return service. Customers who meet the return conditions do not need to bear extra return-related expenses, and can complete the return procedure conveniently according to the official guidance process.

After we successfully receive and inspect the returned goods and confirm that the goods are intact and meet the return standards, we will start the formal refund procedure uniformly. The whole refund processing period is controlled within 5 to 10 working days, and the funds will be returned to your original payment account in sequence.

Goods that have been artificially damaged, worn severely, disassembled privately or lost complete original packaging and accessories do not conform to the return and refund scope. Please keep the goods and original packaging intact within the service period if you have return demands.